Privacy Policy

At AEO Egypt, accessible from http://aeoegypt.com, we are committed to protecting your privacy and ensuring the security of your personal data.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us,
in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other similar privacy frameworks.

1. Data Controller

The data controller responsible for your personal data is:
AEO Egypt
53 Misr Helwan El Zeraey St.
Maadi, Cairo, Egypt
Email: info@aeoegypt.com

2. Information We Collect

We may collect the following types of information:
– Personal identification information (name, email address, phone number, etc.)
– Company or organization details
– Technical information such as IP address, browser type, and operating system
– Usage data such as visited pages, time spent on the site, and interaction patterns
– Information voluntarily provided via contact forms or inquiries

3. How We Use Your Information

We use the collected information to:
– Respond to your inquiries and provide customer support
– Improve and personalize user experience
– Send relevant updates, news, or promotional materials (with consent)
– Comply with legal obligations
– Maintain website security and prevent fraudulent activities

4. Legal Basis for Processing

We process personal data under the following legal bases as defined by GDPR:
– Your consent (Article 6(1)(a))
– The necessity of processing to perform a contract (Article 6(1)(b))
– Compliance with legal obligations (Article 6(1)(c))
– Legitimate interests pursued by AEO Egypt (Article 6(1)(f))

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
After this period, data is securely deleted or anonymized.

6. Data Sharing and International Transfers

We do not sell or rent personal data.
However, we may share data with trusted service providers or partners assisting in our operations, subject to confidentiality and data protection obligations.
Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

7. Your Rights Under GDPR

You have the right to:
– Access your personal data
– Request correction or deletion of your data
– Object to processing or request restriction of processing
– Withdraw consent at any time (without affecting prior lawful processing)
– Data portability (receive your data in a structured, machine-readable format)
To exercise these rights, please contact us at info@aeoegypt.com.

8. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, analyze site traffic, and serve targeted content.
You can manage your cookie preferences through your browser settings.
Detailed information is provided in our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices.
The latest version will always be available on our website.

11. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact:
AEO Egypt
53 Misr Helwan El Zeraey St.
Maadi, Cairo, Egypt
Email: info@aeoegypt.com